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Terms of Service

Last updated: August 13, 2026

These terms govern use of Submitora at https://submitora.com and purchases of our manual directory submission service.

1. Service and plans

Submitora prepares product-listing information, selects relevant third-party directory opportunities, completes submissions manually, and records available proof and status information.

Delivery time begins after the 24-hour cooling-off period ends and we have received usable product information. Material delays caused by missing information, customer approvals, or third-party outages may extend the timeline.

2. Third-party directory fees

Directory fees are not included. We will request approval before incurring a third-party fee. If you decline, we may replace that opportunity with another relevant and accessible directory.

3. What counts as a submission

A submission counts when we complete the available submission process using the campaign information, or when a documented third-party requirement prevents completion after reasonable work. Dead sites and opportunities that are clearly mismatched before submission are replaced. Review queues, email verification, customer-only requirements, and editorial rejection are recorded in the report.

4. No third-party or SEO guarantee

We guarantee the purchased submission work and reporting. We do not guarantee directory acceptance, publication time, link attributes, link permanence, Google indexing, rankings, traffic, leads, revenue, or changes to domain-rating or authority metrics.

5. Customer responsibilities

You must provide accurate information and confirm you have the right to submit supplied text, logos, screenshots, and other assets. You may not use the service for illegal, deceptive, malicious, adult, infringing, or otherwise prohibited content.

6. Payments, promotions, and refunds

Payments are processed by Stripe. 24-hour cooling-off period: You may cancel for any reason within 24 hours of successful payment for a full refund. We will not begin manual work during this period. After 24 hours, change-of-mind refunds are not available. This does not affect remedies for non-performance, duplicate, incorrect or unauthorized payments, or non-waivable rights under applicable law. The 24 hours are consecutive from successful payment, and a request is made when our support inbox receives the email. Earlier successful orders remain subject to the refund terms displayed when purchased. See our Refund Policy for the request process and complete legal exceptions.

7. Third-party platforms

Directories are independent services with their own terms and policies. Submitora does not control their availability, review decisions, edits, removals, or future pricing.

8. Privacy and changes

Our Privacy Policy explains how account, campaign, and payment-related information is handled. We may update these terms by posting a revised date on this page.

9. Contact

Questions can be sent to contactus@submitora.com.